Terms and Conditions | WinCraft
- Introduction
These Terms and Conditions (T&C) govern the use of the wincraft-casino.com online casino. By using the website, the user automatically accepts these terms, including the privacy policy, bonus rules, and responsible gambling guidelines.
The service is operated by Casiworx N.V., a company registered in Curaçao (registration number: 163922) with a valid online gambling license. - Conditions for Using the Service
The WinCraftCasino platform may only be used by users who:
- are at least 18 years old, and
- reside in a country where online gambling is not prohibited.
Use of the platform by minors is strictly forbidden. Users are responsible for the accuracy of the information provided during registration. Submitting false or misleading information may result in immediate exclusion.
- Registration and Account Use
Valid information is required for registration, including:
- full name
- date of birth
- valid email address
- country of residence
The user is responsible for keeping their password secure. Account usage by another person is prohibited.
Each natural person may only have one account. Maintaining multiple accounts, registering from the same IP address, or any form of abuse may result in account suspension.
- Bonus Terms
Bonus offers can only be used according to the official rules of WinCraftCasino. Every bonus comes with separate wagering requirements, maximum winning limits, and time restrictions.
Basic principles:
- Wagering requirement: generally x40–x70
- Max winnings: 10x deposit or bonus-specific limit
- Validity: 10 days from bonus activation
- Max bet while using a bonus: 5 EUR
- Only one active bonus is allowed at a time
Abuse of the bonus system (e.g., bonus hunting, delayed spins, use of prohibited games) may result in the removal of the bonus and any associated winnings.
- Game Rules
All games in the casino come from licensed providers and use a Random Number Generator (RNG). By launching a game, the player accepts its specific rules, payout structure, and mechanics.
It is prohibited to:
- deliberately exploit game bugs
- use bots, scripts, or other automated software
- play from multiple accounts during the same promotion
- delay bonus spins
WinCraftCasino may delete violating accounts without prior warning.
- Deposits and Withdrawals
Accepted payment methods:
- Bank card (Visa, Mastercard)
- Cryptocurrency (Bitcoin, Ethereum, Litecoin, USDT)
- Interac
Minimum / Maximum:
- Deposit: min. 5 EUR
- Withdrawal: min. 20 EUR
- Max withdrawal: 1000 EUR/day, 3000 EUR/week, 10,000 EUR/month
Withdrawals are only processed for verified accounts. The casino may request identity and address verification documents (e.g., passport, utility bill).
Withdrawal times:
- Bank card: 1–24 hours
- Cryptocurrency: as fast as 5 minutes
- Limitation of Liability
WinCraftCasino assumes no responsibility for:
- internet connectivity issues, server outages
- data loss caused by third parties
- user errors, incorrect deposits
- game provider outages or updates
All gaming is done at the user’s own risk. By placing a bet, the user acknowledges that winnings and losses are part of the game round.
- Sanctions and Consequences
In the case of violations, the following measures may apply:
- temporary account suspension
- permanent account deletion
- bonus revocation
- cancellation of winnings
- exclusion from tournaments and campaigns
The casino reserves the right to investigate all suspicious activity and, if necessary, take legal action.
- Data Protection
Personal data is handled in accordance with GDPR. Full details are available in the Privacy Policy.
Users have the right to:
- access their data
- request modification or deletion
- restrict processing
- object to direct marketing
All data is processed through secure, encrypted channels.
- Jurisdiction and Governing Law
The casino operates under the laws of Curaçao. It is the user’s responsibility to ensure that online gambling is not prohibited in their country of residence. In case of legal disputes, the courts of Curaçao have jurisdiction. - Modification of the Terms
These Terms and Conditions may be modified at any time without prior notice. The new version becomes effective upon publication. No separate notifications will be sent – publication on the website serves as official communication. - Contact
For questions, complaints, or feedback, you can reach us via:
- Email: [email protected]
- Live chat: available 24/7
- Related documents: Privacy Policy, Bonus Terms and Conditions